Volunteer with Us!
Ronald McDonald House of Cleveland volunteers serve thousands of families each year at our 55-family House, Family Rooms at four area hospitals, STAR Centers in two local outpatient clinics and online Family Resource Link www.RedTreehouse.org. We value people who are eager to provide friendly, compassionate support to our families.
Current Volunteer Opportunities
Already know where you’d like to help out? Apply now, or check out our current areas of need:
Energetic, customer-service focused individuals are needed to answer phones, greet and assist guests and give tours as well as pitch in to keep the House tidy, clean the kitchen, prep guest rooms, do laundry, or sort donations.
We serve our families hot meals every day, provide continuous snacks and drinks, and have areas for guests to store and prepare their own meals. It takes several volunteers per day help keep our kitchen clean and stocked, prepare and store food, greet guests, and welcome and assist volunteer meal groups.
Are you handy around the house? Do you enjoy completing minor repair projects and keeping busy? Our House needs active maintenance volunteers willing to tackle a variety of odd jobs, including deep cleaning projects, and lend a hand where needed. Maintenance volunteers are needed on Monday, Tuesday, Thursday, and Friday.
We always need semi-experienced gardeners with weekday availability to help maintain our beautifully landscaped gardens. Occasional weekend help is sometimes needed to supervise outside chore groups or help with special clean-up days. These positions are perfect for snow-birds!
Hospital Family Room Host
Our Family Rooms at Cleveland Clinic Children’s, Cleveland Clinic Fairview, UH Rainbow Babies & Children, and MetroHealth Medical Center offer families of pediatric patients a comfortable space to rest and recharge just steps away from their child's treatment room. Volunteers who are comfortable working on their own are needed to provide a warm and supportive atmosphere by welcoming and registering visitors, keeping the area tidy and inviting, restocking snacks and beverages in the kitchenette and enforcing hospital policies. In addition to our volunteer application process, each hospital has its own requirements.
Hospitality Suite Host at MetroHealth Medical Center
The Hospitality Suite provides private overnight rooms, a quiet sitting area and restroom with showers to caregivers of the most vulnerable patients, so they can get some much-needed rest to remain strong for their children. Compassionate volunteers are needed during the day to welcome and register guests, restock the rooms with welcome baskets and other items, keep the area tidy and ensure policies are being adhered to.
Outpatient STAR Center Assistant
Ronald McDonald STAR Centers provide a fun and welcoming learning environment for children while their family member receives outpatient care. Volunteers are needed to assist families using Outpatient Center resources, assist Lead Teachers with age appropriate lessons for children in the Center, and provide an awareness of services and resources available for families to access. STAR Centers are operated from 9 am - 5 pm Monday - Friday at the UH Rainbow Center for Women & Children and the Cleveland Clinic Children’s Outpatient Center.
RedTreehouse.org, the Ronald McDonald Family Resource Link
RedTreehouse.org features a comprehensive directory of organizations, tools and events searchable by condition/issue, service, age range and location. We also produce helpful guides and free webinars on a variety of topics. Tech savvy individuals are needed to help curate and enter listings into the RedTreehouse database. Knowledge of social services and systems of care would be helpful in this role.
We also use volunteers for special events, pet therapy (must be certified by Therapy Dogs International or Bright and Beautiful Therapy Dogs), music therapy, and speaking engagements.
Requirements & Application Process
Most regular volunteers serve one three-hour or four-hour shift per week during our normal operating hours, 9 am–9 pm daily. We prefer that new volunteers commit to a minimum of six months of service.
Our comprehensive volunteer application process includes: application, criminal background check, interview, tour of the House, and reference verification. Additional steps are required for volunteers placed at hospital locations.
Volunteers are required to be 18 years of age or older.
We do not offer volunteer positions to fulfill court-ordered community service hours.
Email Patty Knoth, Volunteer Recruitment and Outreach Coordinator or call (216) 229-5757 x1105.
Ready to Get Started?
Please watch our introductory video about volunteer opportunities. You may access the volunteer application and background check authorization at the end of the video or below.